Hilton Garden Inn Albany/SUNY Area

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4.1

( 8 reviews )

Hotel, 3 star

Closed 03:00 PM - 12:00 PM See Hours

1389 Washington Ave, Albany, NY 12206, United States

+1 5184-531-300

Located in the heart of Albany, the Hilton Garden Inn Albany/SUNY Area offers a comfortable and convenient stay for business and leisure travelers. With a 3-star rating, this hotel provides modern amenities and a prime location near the State University of New York (SUNY) campus. Guests can expect a warm and welcoming atmosphere, along with top-notch service from the hotel staff. Whether visitors are exploring the nearby attractions, attending business meetings, or simply relaxing in the well-appointed rooms, the Hilton Garden Inn Albany/SUNY Area strives to create a memorable and enjoyable experience for all guests. With an emphasis on quality and hospitality, this hotel is a perfect choice for those looking for a comfortable stay in Albany.

Amenities and More

Free Wi-Fi
Restaurant
Bar
Smoke-free
Indoor pool

Reviews

4.1/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Jukka rissanen

March 22, 2024

Beautiful, spotlessly clean hotel. We were lucky enough to get an ocean view room and we saw dolphins in the bay every morning. The room had everything you needed and was a real touch of luxury. Beautiful toiletries and bathroom …

Ethan crick

March 22, 2024

My daughter stopped at this hotel and she had lost her voice. I was able to call the front desk to clear up final details. William who answered the phone was very helpful. I made the reservation wrong but he was quick to fix it for us. This …

Raul poveda bam-bam

March 22, 2024

Stayed 3 days with the most pleasant people at the front desk. Casey and Waidir were a delight. They went out of their way to make our stay very pleasant. Thank you so much.. We will be back for sure.

Phyllis wrubel

March 22, 2024

Very disappointed with my stay at this Hilton. Honestly I think their reviews are extremely over rated. The room was not up to standard. My family and I overpaid for a one night stay and then the bathroom was not fully functional. The bathroom light was out, we reported it to the desk manager and no one arrived even after waiting for over an hour. We were informed that he was still making his rounds, upon checkout. The bathroom shower head would also not stay in place it would roll down the handle bar as we were given a room for people with physical disabilities, had I actually had one I would have been extremely upset. I also booked this hotel via Expedia where it said breakfast was included and no it was not, $10 a person for breakfast that all other hotels usually include it for free. I do not recommend this hotel at all. Tons of other options in the Albany area.

Dennis decker

March 22, 2024

Overall the staff and rooms were really nice everyone is very helpful and polite. One of the front desk managers Casey Spicer handled a few of my stays at this hotel and she is the best, she made sure I was comfortable and made sure I was alright everyday. Honestly the other staff members as well all in all treated me like family.

Lesley yuen

March 22, 2024

Fantastic service at the front desk, Casey did a fantastic job and was very personable. Lobby as well as my room and basicly the rest of the hotel looks perfectly clean, but still felt warm and comfortable. Food was fairly priced and served fast and presented nicely, and the drink service was also very well done. In a good area as well if your visiting Albany like me, worth a stop!

Gia velez

March 22, 2024

The advertising shows there is a pool. There was masking tape over where the pool had been on the directory but no one told us till we were there and there had been numerous emails sent prior to check in not one mentioned no pool. Also, gym only good for maybe a couple and to alternate equipment use. Only one bench and light weights not enough room for proper stretching if more than 2 persons want to use Ata time. Rooms are clean but molding had been cracked and painted over and tub needs refinishing.other wise beds were comfortable and natural light in rooms are sufficient for comfort

Whitney k

March 22, 2024

When I moved to the upstate/capital city area several months ago, The Garden Inn was a place that I stayed at while I got settled into the area. It was a great way to start out my journey in my new city. Thank you Hilton!